Terms of Use

Terms of Use If you are accessing www.crystaivf.com or utilizing Crysta IVF services, please go through the following terms and conditions carefully before registering, browsing, downloading, or using the Crysta IVF website. The terms and conditions apply to all associated sites linked to www.crystaivf.com.

To prevent skepticism, it is explained that these terms and conditions shall be valid to all Crysta IVF Services, provided by the Crysta IVF website. You agree that Crysta IVF may disclose your given information such as name, e-mail address, and another status of input to carry certain transactions required to provide you with the services. Safeguarding your secrecy is very important to us. Please check our Terms and Conditions to understand better how we use and reveal your data.

This Agreement includes and integrates by reference the guidelines and referred to in this contract. On the occasion of any variance between the terms of this Agreement and any provision of such policies, the terms of this Agreement shall prevail concerning the subject matter hereof, and the terms of such policies and guidelines shall prevail in connection to the subject matter thereof. You are strongly advised to carefully abide by all such policies and guidelines, as available on our Platform.


By accepting the Terms and conditions for availing the Crysta IVF Services on the Platform, you signify that you have not been before suspended or removed by Crysta IVF or banned for any reason from using our Services. Moreover, you also stand for and warrant that you agree with this Agreement and understand all the terms and conditions listed in this contract.


  • The user also abides by the privacy policy of Crysta IVF which is available at  https://crystaivf.com/privacy-policy
  • The material contained on this Website has been prepared solely for the purpose of providing selected information about Crysta IVF and its services.
  • Crysta IVF does not advertise or promote any medical practitioner or doctor, the views, thoughts, and opinions expressed by them are solely the view of the medical practitioner or doctor. Crysta IVF has no association with a view expressed by the medical practitioners or doctor.
  • Crysta IVF may make changes to the material on this Website, or to the Products described in it, at any time without notice.
  • Crysta IVF does not make any warranty that material contained on this Website, or on any site linked to this Website, is complete, accurate or up-to-date; and Crysta IVF is not responsible for the results of reliance on any such information.
  • Crysta IVF accepts no responsibility for the content of sites unrelated to https://crystaivf.com/ which we may have links with or for any content displayed on this site.
  • To the extent permitted in law, Crysta IVF accepts no liability for any loss or damage which may be suffered by other parties as a direct or indirect result of using this Website (including loss of profit, loss of opportunity, loss of business, and consequential loss)
  • Persons submitting material other than Crysta IVF Information to this Website are solely responsible for the material and for any claims relating to its content, whether made against Crysta IVF or otherwise. Whilst Crysta IVF does not exercise editorial control over any content posted to the Website by users, Crysta IVF reserves the right at its sole discretion to remove any content which it has been notified is objectionable, whether or not the objection is substantiated, and otherwise to review, edit or delete any comments posted by users which it deems defamatory, unlawful, threatening or otherwise objectionable. Notwithstanding the foregoing, and to the extent permitted in law, Crysta IVF accepts no responsibility or liability for any material communicated by third parties via the Website
  • To the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms which but for these Terms might have effect in relation to this Website. This clause does not affect your statutory rights.
  • The resources made available on Crysta IVF website, are for information only. The Website is not intended in any way to replace any other existing channel of external communication, consultation, advice diagnosis. Nothing on the Website is intended to constitute advice to anyone.
  • 85%+ Success Rates - All treatments included like Endoscopy surgeries, IVF & ICSI. This is also for the age group lower than 30 and inclusive of oocyte/ embryo donation programs. Chances of success varies as per the medical condition, age, lifestyle factors, food habits and other factors.


Crysta IVF strongly agrees that pre-natal gender screening and pre-conception testing are illegal in India and aggressively follows the terms and guidelines mentioned in the PCPNDT Act. The Act prohibits sex determination or disclosure of the sex of the fetus. Crysta IVF supports the prohibition of any advertisements associated with the prenatal determination of sex. The person who breaches the provisions of this Act is punishable with imprisonment and a fine. Crysta IVF does not support any publication of content (on website or media) or demonstrate any technique or procedure pertaining to sex determination or gender selection. Patient reviews or testimonials are purely third-party content different opinions of people and are not controlled or managed by Crysta IVF. Through its website or webpage, Crysta IVF by no means associates itself with such prohibited contents. Users visiting the website should note that Crysta IVF considers the display or promotion of any such content or information as an illegal and punishable act. Crysta IVF is a healthcare brand providing Marketing and Support services to registered and fully licensed IVF clinics/centers/hospitals/medical professionals.

Disclaimer of Warranty

Your utilization of this Platform and services are at your own risk. The Platform and services are offered on an "as is" and "as available" criteria. To the extent allowed under pertinent laws, Crysta IVF expressly disclaims all warranties of any type, whether express or implied counting, but not limited to, implicit warranties for a specific purpose and non-infringement concerning the Services or Platform contents, or any confidence upon or use of the Platform content or services.

Without limiting the preceding simplification, Crysta IVF makes no warranty: That the information available on this Platform is exact, consistent, complete, or timely. The links to third-party Sites are to information that is exact, consistent, complete, or timely.

Whether oral or written, no guidance or data attained by you from this Platform will generate any warranty not explicitly stated herein as to the results that may be acquired from the Services' utilization or that defects in services will be resolved.


Crysta IVF is not responsible and has not reviewed the material or content posted on other websites dissimilar to https://www.crystaivf.com and the platforms to which www.crystaivf.com links. Crysta IVF holds no control over those non-Crysta IVF webpages and websites or reviews posted on these sites and accepts no responsibility for their contents. By linking to such web pages and websites, Crysta IVF does not signify or indicate that it endorses such platforms.

Content or material submitted or published on other platforms or web pages should respect intellectual property rights. Crysta IVF should be notified if the content located on or linked by the site violates the copyright. Crysta IVF will, as it is able, respond to all such notices, including as required or appropriate by deleting the infringing content or disabling all links to the invading material. In the case of a user who may infringe or repeatedly infringes upon the copyrights or other intellectual property rights of Crysta IVF or others, Crysta IVF may, in its choice, terminate or deny access to and use of the Website and/or Services.


We respect the privacy of our patients. Patient's name are changed to protect their privacy

Video Disclaimer

The views and opinions mentioned in the video content do not reflect or represent any endorsement by Crysta IVF or its affiliates.

The video content has been mentioned as a piece of information and awareness only. Crysta IVF hereby does not influence viewers to arrive at a conclusion in terms of medical consultation, diagnosis, and treatment. Crysta IVF strongly recommends viewers or users take the right guidance or advice from a healthcare professional or physician to make the best choice for their health.

The medical advice or information on the site should not be used for a purpose of diagnosis or treatment without the supervision or recommendation of a certified medical practitioner.

Discounts, Offers & Schemes

Crysta IVF offers various discounts, offers and schemes from time to time. Discounts and offers are for a limited period and are applicable to limited slots on first come first serve basis only. The validity of such offers is solely decided by the company and such offers can be modified, discontinued, or stopped at any point in time without any prior communication & intimation as per the sole decision of the company. Final decision & offering on any package shall be decided mutually by the Company & partner medical centre. No two discounts or offers or schemes can be clubbed in a single offering. Only the highest discount or lowest package offered by applying any one applicable scheme at a point in time shall be the final offering by the Company and the medical centre.

Other Terms and Conditions

In addition to the above, the terms and conditions may also apply for you to avail of particular Services and specific portions or features of our Platform. The terms are also applicable, including promotions, and other similar features, all of which are made a piece of these Terms and conditions.

Crysta or Crysta IVF can make changes to any Services offered on our Platform or applicable terms for any such Crysta IVF Services, on any occasion, without prior notifying. The materials on our Platform with value to our Services may be outdated, and we make no promise to revise the materials on the website concerning such Services.

Termination Criteria

Crysta IVF hereby holds all rights to terminate User's access at any time regardless of the reason. The requirements regarding proviso of warranty, the truthfulness of data provided by the User, and indemnification shall endure such termination.

Use of Crysta IVF Platform

With these terms and conditions, you understand that apart from data or services indicated as being supplied by Crysta IVF, we do not run, administer, or support any information, products, or services on the Internet in anyhow. You may also know that Crysta cannot and does not guarantee or warrant that records accessible for download through the Platform will be free of viruses that may be harmful.

Ownership; Proprietary Rights

Crysta IVF has proprietary rights and trade secrets in the Services. You shall not copy, replicate, resell, or reorganize any service provided and distributed by the Platform. We also have rights to all trademarks and particular layouts of this Webpage, visual interfaces, compilation, including calls to action, content, graphics, and other data. You agree not to take away, obscure, or change Crysta IVF or any third party's copyright, patent, proprietary rights notices via its Platform.


Criteria for our services are subject to change without prior notice. Crysta IVF reserves all the rights to modify or terminate the Services (or any part or content thereof) without notifying the User at any time. We shall not be liable to you or any third-party for any amendment, change, deferment, or discontinuance of the Services.


The authorities offer the authorities' online payment criteria at Crysta IVF via third-party vendors. We may amend or modify these terms from time to time, and any changes will be effective instantly on being set out here. We are not liable for a payment that doesn't reach the accurate account owing to you addressing a wrong account number or incorrect account details. Neither can we be responsible for payment that is refused or declined by the third-party applications and banking credit/debit cards for any reason.

Refund & Cancellations

Any refund or cancellation requests made by the customer are handled on a case to case basis and are issued at our sole discretion. Refund or cancellation request, if any, must be made within 15 days of payment post which no such requests shall be entertained.

Description of qualitative & quantitative metrics of Crysta

Below is a description of items claimed on the website:

All treatments included like Endoscopy surgeries, IVF & ICSI. This is also for age group <32 and inclusive of oocyte donation programs.

20+ Cities all over India - The brand Crysta has been in existence in reproduction health & diagnostics for more than 2 years covering12+ cities.

Around 20 Years of Doctor's Experience - Average doctor experience associated with Crysta. (In few cities doctor's experience might be below 20 years)

15+ Centres - Crysta has served more than 11+ Centres directly indirectly ever since its inception into reproductive and fertility health treatments and services.

100k+ - Unique Users*

15k+ - Enquiries**

5k+ -Appointments***

Terms of services to be bound

By accessing this Platform or availing services, you accept that you have read and agree to be bound by this contract and all terms of services on this Platform.

Patient Consent Form

All Users / Intended Patients herein referred as 'I/We' of the Website employing using/browsing the Website and in any manner reaching out to the Company either through a call or message or email or social channel / in person or through any other way hereby consent to the following.

  • I/ We are inclined to opt for a treatment of my own choice as required or as the case may be.
  • I / We are aware that the 'Company' is providing facilitation services to assist us in getting price benefits, smoothening the appointment process and coordinating with the clinic.
  • I/ We understand that the 'Company' is describing services for Facilitation purposes only. I/ we understand that the "Company' role is limited to facilitation and thus, I / We shall satisfy ourselves completely before choosing a particular doctor/clinic/hospital. I/we understand that the Company does not influence or exercise any pressure to select any particular clinic/ doctor.
  • I / We understand that the 'Company 'that includes its staff, representatives, employees etc., do not provide any medical opinion or counselling.
  • I/we understand that the Treatment shall be complied in accordance with the laws of the country as is applicable.
  • I / We understand that Pre Conception and Pre-Natal Diagnostic Technique for Sex Selection (Gender Selection) is prohibited in India and is a punishable offence. The Company being an Indian entity, does not aid, assist or support the same in any part of the world or in any way.
  • I / We understand that we shall look at our own legal opinion/ guidance before opting for any particular treatment.
  • I/ we understand that "Company" has zero-tolerance for unethical practices including but not limited to "Gender Selection" and any violation of the laws of the land, I/we shall be solely liable and responsible.
  • I hereby authorize and give my consent to the Company to send me, either through itself or through any third party service provider, from time to time various information / sms / email / alerts / Whatsapp / notification / other messages or calls or commercial communication, and other services on my telephone or mobile numbers given by me to the Company whether these numbers are registered with National Do Not Call Registry / listed in National Customer Preference Register or not. I agree to receive Whatsapp or through any other medium any update from the Company and this shall act as an explicit consent for the same. I also confirm that by sending any of such messages / calls, I will not hold the Company and its third party service provider liable / institute compliant under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time.
  • I/ we have made true and correct representations including the ones stated herein and shall indemnify/keep the Company indemnified as the case may be for any breach or violation of the stated terms or laws of the land.
  • I/ We understand that the child's legitimacy is born and grant of parental rights to the child shall be mine/ our responsibility, and the Company shall have no role/ liability in the same.
  • I/ We understand that I/ we shall not abandon the child for any reason whatsoever and shall adopt legal and fair means to grant child rights. If immigration is required, then we shall do as per the applicable laws and provide true and correct information to the concerned authorities.
  • I / We understand that the Company shall not be liable for any medical opinion/negligence or any medico-legal aspect.
  • I/we have thoroughly understood the Terms & Conditions stated herein and shall be solely responsible for not abiding any such terms or violation of the laws of the land in any nature.

Disclaimer: As per "Pre-Conception & Pre-Natal Diagnostic Techniques (Regulation and Prevention of Misuse) Act, 1994", Gender Selection and Determination is strictly prohibited and is a criminal offense. CRYSTA IVF prohibits sex selection or determination and abides by the PCPNDT Act,1994 and Rules and the ART (Regulation) Act, 2021 and Rules. CRYSTA owns and operates state-of-the-art fertility clinics under the brand name “CRYSTA IVF FERTILITY CENTRE” at different locations nationwide. All the fertility services are provided at its registered clinic only by licensed medical professionals.ed at its registered clinic only by licensed medical professionals.

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