Terms of Use

If you are accessing www.crystaivf.com or utilizing Crysta IVF services, please go through the following terms and conditions carefully before registering, browsing, downloading, or using the Crysta IVF website. The terms and conditions apply to all associated sites linked to www.crystaivf.com.

For avoidance of doubt, it is explained that these terms and conditions shall be valid to all Crysta IVF Services, provided by the Crysta IVF website. You agree that Crysta IVF may disclose your given information such as name, e-mail address, and another status of input to carry certain transactions required to provide you with the services. Protecting your privacy is important to us. Please check our Terms and Conditions to understand better how we use and reveal your data.

This Agreement includes and integrates by reference the guidelines and referred to in this contract. On the occasion of any variance between the terms of this Agreement and any provision of such policies, the terms of this Agreement shall prevail concerning the subject matter hereof, and the terms of such policies and guidelines shall prevail in connection to the subject matter thereof. You are strongly advised to carefully abide by all such policies and guidelines, as available on our Platform.

Eligibility

By using the Crysta IVF platform, you confirm that you are at least 18 years old, have not been previously suspended or removed from using the services, and agree to abide by these Terms.

Disclaimers

• The user also abides by the privacy policy of Crysta IVF which is available at  https://crystaivf.com/privacy-policy
• The material contained on this Website has been prepared solely for the purpose of providing selected information about Crysta IVF and its services.
  • Crysta IVF does not advertise or promote any medical practitioner or doctor, the views, thoughts, and opinions expressed by them are solely the view of the medical practitioner or doctor. The views expressed are solely those of the medical practitioners and not endorsed by Crysta IVF
• Crysta IVF may make changes to the material on this Website, or to the Products described in it, at any time without notice.
• Crysta IVF does not make any warranty that material contained on this Website, or on any site linked to this Website, is complete, accurate or up-to-date; and Crysta IVF is not responsible for the results of reliance on any such information.
• Crysta IVF accepts no responsibility for the content of sites unrelated to https://crystaivf.com/ which we may have links with or for any content displayed on this site.
• To the extent permitted in law, Crysta IVF accepts no liability for any loss or damage which may be suffered by other parties as a direct or indirect result of using this Website (including loss of profit, loss of opportunity, loss of business, and consequential loss)
• Persons submitting material other than Crysta IVF Information to this Website are solely responsible for the material and for any claims relating to its content, whether made against Crysta IVF or otherwise. Whilst Crysta IVF does not exercise editorial control over any content posted to the Website by users, Crysta IVF reserves the right at its sole discretion to remove any content which it has been notified is objectionable, whether or not the objection is substantiated, and otherwise to review, edit or delete any comments posted by users which it deems defamatory, unlawful, threatening or otherwise objectionable. Notwithstanding the foregoing, and to the extent permitted in law, Crysta IVF accepts no responsibility or liability for any material communicated by third parties via the Website.
• To the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms which but for these Terms might have effect in relation to this Website. This clause does not affect your statutory rights.
• The resources made available on Crysta IVF website, are for information only. The Website is not intended in any way to replace any other existing channel of external communication, consultation, advice diagnosis. Nothing on the Website is intended to constitute advice to anyone.
• 85%+ Success Rates - All treatments included like Endoscopy surgeries, IVF & ICSI. This is also for the age group lower than 30 and inclusive of oocyte/ embryo donation programs. Chances of success varies as per the medical condition, age, lifestyle factors, food habits and other factors.

PC-PNDT Act

Crysta IVF strictly complies with the Pre-Conception and Pre-Natal Diagnostic Techniques (PCPNDT) Act, which prohibits sex determination and associated advertising. Any breach of these provisions is punishable under Indian law. Crysta IVF does not support or promote any gender selection techniques or advertisements, directly or indirectly.

Disclaimer of Warranty

Crysta IVF services are provided "as is" and "as available," without warranties of any kind. We do not warrant that the website or services will be error-free, uninterrupted, or accurate. You use the platform at your own risk.

Testimonials

Testimonials represent individual opinions and experiences and may not be typical. Crysta IVF does not guarantee outcomes and does not influence patient reviews. Videos shared on the platform are for informational purposes only and do not constitute medical advice. Always consult a certified healthcare professional for medical diagnosis and treatment.

Discounts, Offers & Schemes

Crysta IVF offers various discounts, offers and schemes from time to time. Offers are subject to availability and may be withdrawn without notice. Only one offer may be applied per transaction. Final pricing decisions rest with Crysta IVF and its partner centers.

Other Terms, Termination, and Ownership

Crysta IVF reserves the right to terminate user access to the platform at any time without notice. Terms related to warranty disclaimers, data accuracy, and indemnification will survive such termination.

Payment, Refund & Cancellation

Crysta IVF accepts online payments via third-party vendors. We are not liable for failed transactions due to incorrect account details or third-party issues.

Refunds and cancellations are considered on a case-by-case basis and must be requested within 15 days of payment. Decisions are at the sole discretion of Crysta IVF.

Description of Qualitative & Quantitative Metrics of Crysta

The following metrics describe certain features and statistics referenced on our website:

• Treatments Offered: Crysta IVF provides a full range of fertility services including IVF, ICSI, and endoscopic surgeries. Services may also include oocyte donation programs. Please note that treatment recommendations may vary based on age and medical history, and certain services are primarily offered to individuals below 32 years of age.
• Presence Across India: Crysta IVF currently operates in 6 cities across India. The brand has been active in the reproductive health and diagnostics space for over 4 years.
• Doctor Experience: The average experience of fertility specialists associated with Crysta IVF is approximately 20 years. However, this may vary across locations, and some doctors may have less than 20 years of experience.
• Centers Served: Crysta IVF has directly or indirectly served at 6+ centres since its inception, delivering a variety of fertility-related treatments and diagnostic services.
• User Engagement:
  • 250,000+ Unique Users* have engaged with Crysta IVF’s digital platforms.
  • 35,000+ Enquiries have been received across all touchpoints.
  • 25,000+ Appointments have been successfully scheduled through our systems.

Patient Consent Form

All Users / Intended Patients herein referred as 'I/We' of the Website employing using/browsing the Website and in any manner reaching out to the Company either through a call or message or email or social channel / in person or through any other way hereby consent to the following.

• I/ We are inclined to opt for a treatment of my own choice as required or as the case may be.
• I / We are aware that the 'Company' is providing facilitation services to assist us in getting price benefits, smoothening the appointment process and coordinating with the clinic.
• I/ We understand that the 'Company' is describing services for Facilitation purposes only. I/ we understand that the "Company' role is limited to facilitation and thus, I / We shall satisfy ourselves completely before choosing a particular doctor/clinic/hospital. I/we understand that the Company does not influence or exercise any pressure to select any particular clinic/ doctor.
• I / We understand that the 'Company 'that includes its staff, representatives, employees etc., do not provide any medical opinion or counselling.
• I/we understand that the Treatment shall be complied in accordance with the laws of the country as is applicable.
• I / We understand that Pre Conception and Pre-Natal Diagnostic Technique for Sex Selection (Gender Selection) is prohibited in India and is a punishable offence. The Company being an Indian entity, does not aid, assist or support the same in any part of the world or in any way.
• I / We understand that Pre Conception and Pre-Natal Diagnostic Technique for Sex Selection (Gender Selection) is prohibited in India and is a punishable offence. The Company being an Indian entity, does not aid, assist or support the same in any part of the world or in any way.
• I / We understand that we shall look at our own legal opinion/ guidance before opting for any particular treatment.
• I/ we understand that "Company" has zero-tolerance for unethical practices including but not limited to "Gender Selection" and any violation of the laws of the land, I/we shall be solely liable and responsible.
• I hereby authorize and give my consent to the Company to send me, either through itself or through any third party service provider, from time to time various information / sms / email / alerts / Whatsapp / notification / other messages or calls or commercial communication, and other services on my telephone or mobile numbers given by me to the Company whether these numbers are registered with National Do Not Call Registry / listed in National Customer Preference Register or not. I agree to receive Whatsapp or through any other medium any update from the Company and this shall act as an explicit consent for the same. I also confirm that by sending any of such messages / calls, I will not hold the Company and its third party service provider liable / institute compliant under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time.
• I/ we have made true and correct representations including the ones stated herein and shall indemnify/keep the Company indemnified as the case may be for any breach or violation of the stated terms or laws of the land.
• I/ We understand that the child's legitimacy is born and grant of parental rights to the child shall be mine/ our responsibility, and the Company shall have no role/ liability in the same.
• I/ We understand that I/ we shall not abandon the child for any reason whatsoever and shall adopt legal and fair means to grant child rights. If immigration is required, then we shall do as per the applicable laws and provide true and correct information to the concerned authorities.
• I / We understand that the Company shall not be liable for any medical opinion/negligence or any medico-legal aspect.
• I/we have thoroughly understood the Terms & Conditions stated herein and shall be solely responsible for not abiding any such terms or violation of the laws of the land in any nature.

Disclaimer

As per the Pre-Conception and Pre-Natal Diagnostic Techniques (Regulation and Prevention of Misuse) Act, 1994 (“PCPNDT Act”), gender selection and determination are strictly prohibited and constitute a criminal offense.

CRYSTA IVF strictly adheres to the provisions of the PCPNDT Act, 1994 and Rules, as well as the Assisted Reproductive Technology (Regulation) Act, 2021 and Rules. We do not support, practice, or promote any form of sex selection or gender determination.

CRYSTA IVF operates state-of-the-art fertility clinics under the brand name “CRYSTA IVF FERTILITY CENTRE” at multiple locations across India. All fertility treatments and services are provided exclusively at registered clinics by licensed medical professionals, in compliance with applicable laws and ethical standards.

By using this website or availing any services, you confirm that you have read, understood, and agree to be bound by these Terms of Use.